Shipping & Returns
At our online store, we are committed to providing our customers with a reliable and efficient shipping service. Our shipping policy outlines the details of our shipping process, including shipping rates, delivery times, and tracking information.
We offer flat-rate shipping for all orders within Canada. Shipping rates may vary for international orders. The shipping rate will be calculated at checkout based on the weight and destination of your order.
We strive to process and ship all orders within reasonable time, excluding weekends and holidays. Delivery times may vary depending on the destination of your order.
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the status of your shipment on our website or on the carrier's website.
We offer international shipping. Please note that international orders may be subject to customs fees, duties, or taxes, which are the responsibility of the recipient.
Shipping Errors or Damages
If your order arrives with a shipping error or is damaged in transit, please contact us within 1 week of receiving your order. We will work with you to resolve the issue and ensure that you receive a replacement or refund.
Changes to Shipping Policy
We reserve the right to update our shipping policy at any time. We encourage you to review this policy periodically.
If you have any questions or concerns about our shipping policy, please contact us.